Full Money Back Guarantee
Exabytes is confident in the products and services that we provide. In 2008, we will provide full money back guarantee to our shared hosting plans. More detailed explanation is listed below.
| Guarantees | 100-day Full Money Back Guarantee | 30-day Full Money Back Guarantee |
|---|---|---|
 |
 |
|
| Linux Web Hosting | ||
EBiz Plus Hosting  |
yes | no |
EBiz Gold Hosting  |
yes | no |
| Semi-dedicated Server | yes | no |
| Windows Web Hosting | ||
| EBiz Plus Hosting |
yes | no |
| EBiz Gold Hosting |
yes | no |
| Semi-dedicated Server | yes | no |
| ColdFusion Web Hosting | ||
| EBiz 1 Hosting | no | yes |
| EBiz 2 Hosting | no | yes |
| EBiz 3 Hosting | no | yes |
| Reseller Hosting | ||
| Linux Reseller Hosting | no | yes |
| Windows Reseller Hosting | no | yes |
| ColdFusion Reseller Hosting | no | yes |
| Others | ||
| Domain Name | no | no |
| Xtudent Hosting | no | yes |
| EBox Hosting | no | yes |
| VPS | no | yes |
| Dedicated Server | no | no |
| Server Co-location | no | yes |
| SSL Certificate | no | no |
| Email Backup | no | yes |
| Email Defense | no | yes |
| EBuzzzz Email Marketing | no | yes |
Notes:
- Fully Money Back Guarantee with NO question asked.
- Partial refund for cancellation after full money back guaranteed period will based on pro-rated calculation.
- Hosting account setup fee is non-refundable.
- Domain registration/renewal/transfer fee is non-refundable.
- Send us an email request within full money back guaranteed period using Primary Email in billing system.
- Provide verification details (hosting control panel username and password).
- Refund will be send to you within 7 working days for payment through credit card or PayPal
- Refund will be send to you within 14 working days for payment through other payment method.
