Exabytes Web Designer’s MacBook Stolen

macbook

Hard to believe? We know. We all feel his remorse, really. That is why, we are trying our best to do what we can to help him get back his MacBook as soon as possible.

It happened at night (April 28th 2009) at Hongkie Kopitiam @ E-Gate, Penang, at 10.02pm to be exact – where someone from behind snatched the MacBook bag which he put on the floor right next to him, without him noticing, since he was chatting with his friend then. When he did eventually realize that his MacBook was missing, he sought for help and saw the whole incident via CCTV.

Truth to be told, the loss of the machine doesn’t bother him as much, really. What bothers him the most is the loss of the data in his MacBook. It’s terrible, and heartbreaking.

That is why we want to see if we can leverage the power of the Internet to help him. Please pass this entry link on, and if you’re a blogger, please lend a helping hand and post this announcement on your blog! If you are a reader in Penang, all the more reason for you to keep your eyes out! And in case any one of you see this being listed in eBay, you know what to do!

The relevant information is as follows: white Apple MacBook, laptop Part No. MB061ZP/A and Serial No. W8730S60YA2. If there is any info leading to the missing MacBook, please contact admin@exabytes.com. The owner is also offering a RM3000 reward if the laptop is returned in a good condition.

Let’s show how powerful the Internet is and let’s all learn from this very unfortunate occurrence. Please don’t leave your personal belongings unsupervised anywhere, anytime!

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Exabytes Network
Exabytes has specialized in providing web hosting services since year 2001. Ranked No. 1 in Malaysia since 2005, we now serve over 75,000+ Customers (from individuals, students, small & medium size businesses, to government and public listed companies) in 121 countries and manage over 1000+ Servers with 100,000+ websites, 1,000,000+ email accounts.

30 COMMENTS

  1. sorry to hear that happened, but anyway just wondering did your designer install any thief prevention device on the mac? software based, called back-to-my-mac ?

    look at this : http://emperor.tidbits.com/TidBITS/Talk/1984 (TidBITS – Back to My Mac Leads to Recovery of Stolen Mac)

    “However, the fact she recovered her Mac via the built in webcam is
    similar to a piece of anti-theft software I bought called Undercover
    by Orbicule .”

    Hope things will get back in place real soon. All the best.

    mervin

    p.s. – even lowyat member is talking the software that can help : http://forum.lowyat.net/topic/978917

  2. im sorry for your loss, i think you should check at lowyat.net forum
    too under WTS banner. Sorry i cant help you directly since im not in
    penang. I`ll give you a notice if i find such macbook suited your
    description.

  3. Should post this up in the Low Yat forums under the Garage Sales or Apply forum to alert would-be buyers.

    I’m very sure the perpetrator will sell the goods on Low yat, Lelong, eBay, Mudah and other online auction sites at a very low cost.

    This is why I make it a point to put the bag not next to my leg but between. Anyway, sorry for the loss.

  4. Nicolas :
    Sorry for that,
    But what data where on this laptop? Hope no data coming from our domains
    Nico

    Don’t worry, no clients’ data inside. All our clients data are kept secured on our server. Just some of his personal stuffs.

  5. NavinS :
    Nice catch!
    last 29 days im escaping from being fooled,
    so.. not today my pal…

    Kisah Benar (real case). Police report been lodged, but the police can’t help much in this case.

  6. Danny Foo :
    Should post this up in the Low Yat forums under the Garage Sales or Apply forum to alert would-be buyers.
    I’m very sure the perpetrator will sell the goods on Low yat, Lelong, eBay, Mudah and other online auction sites at a very low cost.
    This is why I make it a point to put the bag not next to my leg but between. Anyway, sorry for the loss.

    I agree with Danny, places like Low Yat, Lelong or online auction might be the first few places should check. Sorry for the loss.

  7. It’s quite sad to hear this. We are lack of cyber police. I lost my phone too. Maybe we shall have tracking device built into our gadgets?

    Guys, let’s checkout the sales thread~

  8. I know it’s painful, but maybe a joke can cheer you up… Imaginary :


    Grab your macbook contest 

    Spot the Exabytes employee. Get a free Macbook ! Buy one ! Free one.

    Comes with free logins of multiple websites. Muhahhaahah

    You can recognize the Exabytes employees running around in Malasyian airports by their T-shirt.

    If you can grab their macbook, you can keep it.

    If you return it you can make 3000 RM”

    end of joke. I hope you get your gear back.

  9. It’s the matsalleh pain in the neck customer again …

    Here a quick thought. Of course exabytes does what they want on the matter of sending out information about their stolen assets… it is surely a message that struck my attention. first I thought it was some kind of marketing trick, but actually it’s not.

    Now from PR perspective I would never email this kind of things around (it’s gonna end up on a blog for sure…) that your laptop of a designer got stolen. Especially when you are an internet provider.

    Some customers would be totally worried about one of your boxes getting stolen… and you would have to take that concern in to account about passwords being stolen and all that… which is something you would not have to reply if you did not announce it. anyways.

    I think it’s a wrong move. Understandably this is upsetting (getting your laptop mugged) but what you are doing by announcing this sounds a bit like the bank sending to their customer that one of their security their gun was stolen en also the bag with all the documents he was carrying.

    Do you think this is smart ?

    It sounds like “one of our guards got his safe stolen and we the bank reward you with 3000 RM if you help us find it back”.

    Anyways good luck with the recovery.

    I guess now people in starbuck will start ask any apple user to show them their laptop serial number ?

    I can see a blog article popping up already “Exabytes makes every Malaysian Macbook User sitting in Starbucks feeling guilty or looking suspicious…” Hahahaha

    Actually you could setup a whole blog-marketing project around this topic. Maybe this is the start…

  10. ok guys, you offer 2k for the macbook, and you earn extra 1k later with that.

    if you get it, verify the serial number, dont wipe off the disk, we want to see/read all the contents and data (if the disk is not encrypted), it might store confidential emails, so it could be worth another blog site called “exabytes insider”, sounds great uh?!

    wow, it is getting even more interesting now!

  11. It is take too long to load this blog. More people may leave this post because cannot wait… I think others visitors also experience the same. I suggest exabytes to improve this.

    Sorry to hear that the notebook was stolen. Thanks exabytes for sharing this and the advise given.

  12. ah so they have a separate computer that is used to ftp information onto websites …. ? and nothing is stored in the webdesign software on the matter of ftp settings… don’t make me laugh really. i am leaving it to this now…

  13. jan geirnaert :
    ah so they have a separate computer that is used to ftp information onto websites …. ? and nothing is stored in the webdesign software on the matter of ftp settings… don’t make me laugh really. i am leaving it to this now…

    Just Exabytes FTP Info, NOT clients’. And Exabytes FTP password was immediatelly reset after the incident.

  14. Hopefullt Undercover is really working. Coz i just bought one license few months ago.
    Also, keep you eyes watching at mudah dot com dot my. May be they will sell it there. But i don’t think they are so stupid to put a hardware ID there or what..

    Hope you find a solution to trace the hardware ID when someone using it connected to Internet, anything software like that?

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