Responsibilities:
- To provide technical assistance to clients for products & services offered by Exabytes
- To provide guidance to clients for products & services offered by Exabytes
- To troubleshoot errors related to clients’ webs configurations
- To troubleshoot errors related to clients’ hosting control panel
- To troubleshoot errors related to email services
- To troubleshoot errors related to database servers (MySQL, MSSQL)
- To troubleshoot errors related to clients’ domain name
- To troubleshoot errors related to clients’ dedicated server
- To monitor servers’ performances
- To ensure servers are working on optimum performance
- To reply to clients via Helpdesk
- To answer and reply to phone calls on Technical related issues
- To perform weekly & monthly server maintenance
Requirements:
- Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
- Required skill(s): Linux, Windows Server, Networking.
- Preferably skill(s): SQL, DNS, Programming.
- Required language(s): English
- Preferred language(s): Bahasa Malaysia, Chinese.
- Applicants must be willing to work in Bayan Lepas.
- Applicants must be willing to work on shift.
- Applicants should be Malaysian citizens or hold relevant residence status.
- Preferably junior executives specializing in IT/Computer – Network/System/Database Admin or equivalent.
- Full-Time positions available.
For more information about our company, please visit our website: https://www.exabytes.com/
To apply, kindly email your complete resume to [email protected].
