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Billing Information

Banking Information

Please find our bank details as below:

Bank Name:
OCBC Bank

SWIFT Code:
OCBCSGSG

Account No:
588011726301

Account Name:
EXABYTES NETWORK (SINGAPORE) PTE. LTD.

Company Registration Number:
201014969M

Branch Code:
588

Bank Code:
7339

Branch Name:
Ubi Branch

For Wire Transfer payment method, please note that you may need to submit additional amount USD $30.00 per wire transfer to cover the wire transfer fee charged by your bank. This is to avoid any underpayment for the balance due in the invoice. We will add back the additional amount received into your billing account. The credit can be applied into your future invoices due.

Additionally, wire transfer will take 7 working days to process normally. Therefore, kindly scan us your wire transfer confirmation slip and have it attach in the email so that we may proceed with the payment apply first.

Exabytes Client Billing System

Exabytes Client Billing System allows to check your account status, billing history, update your profile as well as submit your payment online.

Accepted Payment Methods

We accept Visa, Master Card and processed through PayPal. We also accept Wire Transfer. Kindly send the payment slip directly to our Billing Team at [email protected].

Payment By Credit Card

To submit your payment using credit card, please follow steps below:

  1. Log into our Client Billing System. Login ID = Your Email Address
    *If you don’t know what your password is, please click on “Forgot Your Password”
  2. After login, at the bottom of main page, you should see Due Invoices.
  3. Click on “View Invoice” next to the invoice which you wish to view or pay.
  4. At the top right corner of your invoice, you can see your payment method listed there.
  5. To pay with Credit Card, change to “Credit Card”and click on “Pay Now” button to submit your payment.
  6. After you have submitted your payment successfully, you shall receive your receipt within 24 Hours.

NOTE: If You have provided Your credit or debit card information to Exabytes in the course of Your order process, OR with You credit card information/details stored in Your Exabytes’s account and having card payment as the payment method of the services/products,  You authorize Exabytes to charge to Your credit or debit card for any recurring service fee in auto/direct-debit method. You must remove the card information from the account to opt-out from the automatic payment in Your Exabytes Account.

Kindly download and complete the form here Credit Card Authorization Form (CC_Auth_Form.pdf). Enclosed with the aforementioned completed form, kindly send us an email at [email protected] together with your passport. Please specify your direct phone number which we can call to verify your identity. Credit card payment will be checked and processed within 2 business days from the date of receiving all supporting documents. Upon successful clearance of payment, service will be activated and you will be notified via email.

As for payment via PayPal gateway, kindly complete the PayPal Authorization Form (PayPal-Charge-Authorization-Form.pdf) and email to us at [email protected].

Terms And Conditions

  • Below are the currency exchange rates if payment in different currency from invoice of :
Invoice of
Payment in
USD 1.00
RM 4.65
USD 1.00
SGD 1.50
USD 1.00
NZD 1.60
  • In your credit card/Paypal statement, it will appear as EXABYTESCOM.

Why Choose
Exabytes

Your complete Cloud, Digital and eCommerce solutions provider

SEA’s Trusted and Leading Brand

Known and recognised as Southeast Asia’s leading cloud, eCommerce and digital solutions provider. Trusted by over 160,000 customers globally.

More Than A Web Hosting Provider

We are your one-stop point for all that you’ll need to have online presence and grow your business to greater heights online.

The Latest is Here at Exabytes

Always up-to-date, we are equipped with the latest products and services that is best-suited for our clients’ business performance.

Proven by 100% Client Satisfaction

We have full confidence in the products and services we offer, that ensure us with excellent client confidence and satisfaction.

Reachable 24/7

Always here
for you

Our Payment Methods

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